What if you don’t receive our email?
If you’re using Gmail, it’s likely that you may NOT get the email we send. That’s because Gmail puts the e-email directly into the “Promotions” tab (in Gmail itself) or sends it to spam.
Check your Gmail account, then drag it out from Spam or the Promotions Folder and move it to the Inbox. That will tell Gmail that you wish to view the e-mail from us in your Inbox and not some random folder.
If you still don’t get the e-mail
If you don’t receive an e-mail from me, please don’t wait. E-mail me right away. And if you still don’t hear from me, it means that I haven’t received your e-mail. Please call the studio at 603.673.8200 and leave a message with your name and phone number. We'll call you back within 24 hours.